What information we collect

When you subscribe to our Toolkits, we collect:

  • Full name
  • Email address
  • Postcode
  • Line of work
  • Information about your experience and knowledge level
  • Usage data (login frequency, resources accessed, toolkit engagement)

How we use your information

We use your personal information to:

  • Provide access to our Toolkit and Digital Resources
  • Send you automated check-in emails regarding your toolkit usage
  • Add you to EMC’s mailing list for relevant updates and communications
  • Analyse toolkit usage to improve our resources and services
  • Track user engagement to better understand our community’s needs

How we protect your information

We are committed to protecting your privacy in accordance with the Australian Privacy Principles. We implement comprehensive security measures to protect your personal information, including:

  • Secure data encryption in transit and at rest
  • Strong access controls with multi-factor authentication for staff
  • Regular security assessments and vulnerability testing
  • Secure data storage in compliant cloud environments
  • Incident response protocols for any potential data breaches
  • Regular backups and disaster recovery procedures

Sharing of information

We do not sell or share your personal information with third parties except where:

  • Required by law
  • Necessary to fulfil our services (such as with trusted service providers who assist in operating our toolkit)

Your rights and choices

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Unsubscribe from our mailing list at any time
  • Continue accessing the toolkit even if you unsubscribe from promotional emails

Changes to this privacy policy

We may update this privacy policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@emcaustralia.org.

Last updated: 24 March, 2025

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